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Hotel · Dusseldorf · North Rhine-Westphalia

Hotel Carlton Mayfair

A 3-star hotel in Dusseldorf's Stockum district, a 5-minute walk from Aquazoo Lobbecke Museum, with easy tram access and a family-friendly play area.

  • 5-minute walk to Aquazoo Lobbecke Museum
  • Tram and U-Bahn access for easy airport and city travel
  • Children's play area and cots available
7.8 Very good 330 reviews Booking.com 7.8 · 330 reviews

About

Hotel Carlton Mayfair

Hotel Carlton Mayfair sits on Stockumer Kirchstrasse in Dusseldorf’s Stockum district, a 5-minute walk from Aquazoo Lobbecke Museum. The surrounding neighbourhood is quiet and residential, yet the tram and U-Bahn stops are close, making the airport and city centre easy to reach. Reviews repeatedly mention the convenience of the location for both leisure and trade-fair visits.

The hotel keeps things straightforward: rooms come with tea and coffee facilities, flat-screen TVs, and either garden or courtyard views. Families are looked after with cots, a playpen, and a children’s play area, while the terrace and garden furniture offer a place to unwind. Breakfast is served on-site, and the front desk can arrange tours, tickets, and laundry services.

  • No smoking on site
  • Wi-Fi
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent, consistent service — Guests across multiple reviews mention friendly, helpful staff who go out of their way to make stays comfortable.
  • Convenient location for transport and fairs — Close to the tram, U-Bahn, and a short ride to the airport, plus within easy reach of the Düsseldorf exhibition grounds and Aquazoo.
  • Clean, comfortable rooms — Rooms are described as clean, spacious, and well-equipped, with tea/coffee facilities and comfortable beds.
  • Family-friendly facilities — Cots, a playpen, and a children’s play area make it a practical choice for those travelling with young children.

Worth weighing

4 to weigh
  • Facilities are limited — The facilities category scored just 5.0, suggesting the hotel lacks extras like a gym, pool, or spa — it's a no-frills stay.
  • Value rating is modest — With a value score of 7.4 and prices from £161, some guests find it a touch pricey for what's offered, though many still call it good value.
  • Limited check-in window — Check-in is only between 14:00 and 20:00, which could be restrictive for late arrivals — there's no mention of 24-hour reception.
  • No pets allowed — If you're travelling with a pet, this isn't the place — the hotel has a strict no-pets policy.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 2 Single beds or 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • Heating
  • Key access
  • Security
  • Smoke detectors
  • Fire extinguishers

Services

  • Express check-in/out
  • Concierge desk
  • Luggage storage
  • ATM/Cash machine
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Fax/Photocopying

Room Amenities

  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor

Family & Activities

  • Cots
  • Playpen
  • Children's play area
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 330 reviews

Guest-rated 7.8/10 from 330 reviews

Booking.com · 7.8 · 330 reviews
7.8Verified guest

“The hotel went beyond what I expected. The location is super convenient—close to the train station and the airport. The staff were friendly and really helpful. The room had everything I needed: comfy bed, clean bathroom, and tea-making facilities. I especially liked the quiet courtyard view. Great value for money—I'd definitely recommend it.”

7.8Verified guest

“Breakfast was tasty and the staff were friendly. We also liked the location, close to restaurants and shops. The room was clean and spacious, which was a nice surprise.”

7.8Verified guest

“Staying here was easy! The location was convenient, with transport and restaurants nearby. The staff were super friendly and always ready to help. I loved how clean the hotel was, from the comfy room to the tasty breakfast.”

7.8Verified guest

“Convenient location, tidy rooms, helpful staff, close to the GDS show, and near the tram line.”

7.8Verified guest

“Great value for money—affordable for a comfortable stay. The attention to detail was impressive, with clean, well-organised rooms. The location was very convenient, close to the Düsseldorf exhibition and a lovely park. It was in a nice neighbourhood with easy tram access.”

7.8Verified guest

“We stayed close to public transport in a nice, quiet area. Getting to and from the airport was easy, with a tram stop, an U-Bahn station, and a tram line nearby. The location was also handy for a nearby show fair. The room had good facilities, including a lovely bathroom, and the breakfast was satisfying.”

04 — Location

Getting around Dusseldorf

The property sits in Dusseldorf.

Getting Around: The hotel sits close to both a tram stop and an U-Bahn station, making the airport and the city centre easy to reach. Several guests noted the convenience for trips to the exhibition grounds.

Nearby: Aquazoo Lobbecke Museum is a 5-minute walk away. The area also has a park and a handful of restaurants and shops within easy reach, as mentioned in guest reviews.

Stockumer Kirchstr. 3, Dusseldorf, North Rhine-Westphalia, 40474, Germany

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-20:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is until 11:00.

Is parking available at the hotel?

The hotel does not list parking as an amenity, so you may need to arrange parking nearby. We recommend contacting the hotel directly for options.

Are pets allowed?

No, pets are not allowed at Hotel Carlton Mayfair.

Is breakfast served at the hotel?

Yes, the hotel offers breakfast, and several guests have described it as tasty and satisfying.

How far is the hotel from the airport?

The hotel is close to the airport, and guests have noted that the nearby tram and U-Bahn stops make airport transfers easy.

Does the hotel have family-friendly amenities?

Yes, the hotel provides cots, a playpen, and a children's play area, making it a suitable option for families.

The bottom line

Hotel Carlton Mayfair is a dependable, well-located base for exploring Dusseldorf, especially if you're in town for a trade fair or want easy airport access. The staff consistently impress, and the family-friendly extras are a bonus. Just keep expectations in check regarding facilities and the limited check-in hours.

7.8A solid choice for a convenient, comfortable stay, not for luxury.

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